Sometimes if a contract is lapsed customer wants a balance letter mailed to see about getting in the balance or verifying paid in etc...
If contract is Lapsed the system will not let you request one so in order to request one it either has to be manually generated or the contract has to get reinstated and hopefully relapsed once complete. Keep in mind if within the 1st year commission adjustments will also have to be made
|I need it...||Yesterday (let's go already)|
This has been reassigned to Taylor to create a letter for pre 2016 contracts.