Is there the possibility of a faster, easier way to switch between FA, FD and KFD?

Often when we get a phone call we need to switch quickly from FA to FD or KFD and GIAS 2 is not always an option. Having to go through the 4-5  steps to do so leaves a very long pause on the phone.  If we could have direct links on the top or side of the screen that would be great!

  • Gravatar Sarah Bailey
  • Feb 9 2016
  • Not Planned
  • Feb 24, 2016

    Admin Response

    This is a great idea! However, within the constraints of Genelco this is not possible and can cause problems if you are on a page that is specific to that company. Thanks for the input!

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