Sometimes when we work our PIF's we have issues. We would like to have a pending/held folder we can route the issues to - so that we can continue working our report in a timely manner. This will be beneficial because more than one person works these and it will be able to keep them only looking at the ones they are working. Sometimes the issues take longer to work out.
This folder is in image now>mail delivery>02 Mail Paid Up Certificates
|I need it...||Yesterday (let's go already)|