Funeral homes will submit "signed reconciliations" through digiclaim with only the pre-need side of the reconciliations completed. The pre-need side is completed because it was a digicon pre-need. We are unable to use these reconciliations because the at-need side is not completed and all fields are blank. It would be beneficial if OA gave an error when totals were not on both the pre-need and at-need columns of the reconciliations, preventing funeral homes from submitting incomplete reconciliations.
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