We have the reinstate commissions option when applying payments so that commissions are automatically paid back to reserve if the agent was charged back due to lapse. This works great unless the agents were paid on SPLF for the big down payment. If there was single pay commissions paid out it gets split between reserve and commissions on the reinstate so then a manual step is needed so that the commissions are moved to reserve.
|I need it...||
Yesterday (let's go already)