Expand Address Field on Contracts is Gias

Would it be possible to expand the Address line 1 field so that numbers on long addresses do not get cut off?

I got a call from a customer that almost didn't get their mail, because the apartment number was partially cut off. Correcting this would help in cutting down on return mail and getting calls from customers about not receiving their billing statements monthly.

  • Gravatar Jane Palmer
  • Nov 14 2016
  • Shipped
I need it...
Yesterday (let's go already)
  • Nov 15, 2016

    Admin Response

    This is being reassigned to Taylor to make template changes

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    Kyle Swearingen commented
    November 15, 2016 14:31

    Do you have an example of this? We recently increased it from 30 long to 50 long so this may already be fixed. I just want to make sure this is an older address and not one that came in within the last few weeks.

  • Jane Palmer commented
    November 15, 2016 14:55

    I have attached a screenshot of a statement that was recently sent out with the # being cut off and the other side is what I did in gias to make it show correctly on the statement.

  • Admin
    Kyle Swearingen commented
    November 15, 2016 15:52

    This doesn't look like it is an issue with the address field not being big enough. The address fits in the fields provided in GIAS. It looks like the billing statement needs to be updated to allow a longer address.

  • Jane Palmer commented
    November 15, 2016 15:58

    Awesome, thank you very much!

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