preneed and insurance inquiry option when in suspense

When we go in to a control number that is in suspense we often are just updating a message.  Instead of switching screens back and forth it would be helpful if we could view preneed or insurance side while looking at the control number so we can see status balance and policy notes.  Payments > Suspense - SUS100 > Suspense > Display Suspense
  • beth milam
  • Feb 18 2016
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