On claim qutoes - Change the Font and/or Color of the font to RED for the wording "Pending Underwriting Review" on FI policies/contract when a death occurs in the first two years of the policy.

If the font and color of the font was RED, it would stand out on claim quotes that this claim is being reviewed "Pending Underwriting".  The funeral home representative receiving the quote would see this and understand the claim quote/death benefit amount is subject to change pending the outcome of the review.  The red font would help this stand out and offset later complaints that the Funeral Home Representative did not see this message and feels like they were uninformed of the medical record review.  I am submitting this idea on behalf of Mark Owen.  Thanks

  • Gravatar Anissa Minatra
  • Dec 5 2016
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