Currently the "RSV PCT" column reflects the percentage being held in reserves except when we are holding more money due to a negative reserve balance. For example, We held 50% of commissions in reserves on AZ1428633 written by Kathie Reis. We did this because Kathie had a negative reserve balance. The "RSV PCT" column, however, did not show that 50% was held. It only showed that 20% was held. This can be confusing to agents as well as anyone reviewing the statement.
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