We are having more and more funeral homes that don't change the document type when uploading docs in digiclaim. That means we have to relabel them and sometimes even print them again to image now in order to separate them. Currently, assignment is the first doc type on the list and many just leave it there. Is there a way to make that first slot blank and not accept the document submission if they don't go back and choose a document type? Another thought is a confirm submit screen asking them if they uploaded each document separately with the correct name. Thanks!
|I need it...||Month|
This was recently implemented. We also now default the doc type dropdown to any missing documents.